Home / Terms and Conditions

By using True Formulation.com’s services, you agree to these conditions. Please read them carefully. We offer a wide range of services, and sometimes additional terms may apply.

 

Privacy

Please review our Privacy Notice, which also governs your use of True Formulation.com, to understand our practices.

 

Electronic Communications

When you use any service True Formulation.com provides, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or through the other True Formulation services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

Copyright

All content included in or made available through any True Formulation.com, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of True Formulation.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through True Formulation.com is the exclusive property of True Formulation.com and protected by U.S. and international copyright laws.

 

Trademarks

Graphics, logos, page headers, button icons, scripts, and service names included in or made available through any True Formulation Service are trademarks or trade dress of True Formulation.com in the U.S. and other countries. True Formulation.com's trademarks and trade dress may not be used in connection with any product or service that is not True Formulation.com's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits True Formulation.com. All other trademarks not owned by True Formulation.com that appear in any True Formulation.com are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by True Formulation.com.

 

License and Access

Subject to your compliance with these Conditions of Use and your payment of any applicable fees, True Formulation.com or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the True Formulation.com services. This license does not include any resale or commercial use of any True Formulation.com’s service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any True Formulation.com service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by True Formulation.com or its licensors, suppliers, publishers, rights holders, or other content providers. No any part of any True Formulation.com may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of True Formulation. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of True Formulation.com without express written consent. You may not use any meta tags or any other "hidden text" utilizing True Formulation's name or trademarks without the express written consent of True Formulation. You may not misuse the True Formulation.com services. You may use the True Formulation.com services only as permitted by law. The licenses granted by True Formulation terminate if you do not comply with these Conditions of Use or any Service Terms.

 

Your Account

If you use any True Formulation.com service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

True Formulation.com does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the True Formulation.com services only with involvement of a parent or guardian.

Alcohol listings on True Formulation.com are intended for adults. You must be at least 21 years of age to purchase alcohol, or use any site functionality related to alcohol. True Formulation reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

 

Reviews, Comments, Communications, and Other Content

Visitors may post reviews, comments and other content; in the future, send e-cards, submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. True Formulation reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant True Formulation.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant True Formulation and sublicense the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify True Formulation for all claims resulting from content you supply. True Formulation has the right but not the obligation to monitor and edit or remove any activity or content. True Formulation takes no responsibility and assumes no liability for any content posted by you or any third party.

 

Copyright Complaints

True Formulation respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our the Procedure for Making Claims of Copyright Infringement.

 

Risk of Loss

All items purchased from True Formulation are made pursuant to a shipment or a hand-delivery contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

Return, Refunds and Title

True Formulation does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, True Formulation does not take title to the refunded item.

 

Product Descriptions

Our vendors give us the information of their products. We try to examine and evaluate the information and products as best as we can based on experience, and we do our best to describe them in True Formulation.com. True Formulation attempts to be as accurate as possible. However, we are not responsible for the true content, materials and ingredients of the products. True Formulation does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. True Formulation does not warrant that product descriptions is accurate, complete, reliable, current, or error-free. If a product offered by True Formulation itself is not as described, your sole remedy is to return it in unused condition.

 

Pricing

Except where noted otherwise, the List Price or Suggested Price displayed for products on any True Formulation.com represents the full retail price listed on the product itself, suggested by the manufacturer or supplier; or estimated in accordance with standard industry practice; or estimated by True Formulation based on our experience; or the estimated retail value for a comparably featured item offered elsewhere. The List Price or Suggested Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day.

With respect to items sold by True Formulation, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by True Formulation is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We generally do not charge your credit card until after your order has entered the shipping process.

 

Disclaimer of Warranties and Limitation of Liability

True Formulation.com AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH True Formulation.com ARE PROVIDED BY True Formulation.com ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. True Formulation.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF True Formulation, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH True Formulation.com, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE True Formulation SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, True Formulation DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. True Formulation DOES NOT WARRANT THAT True Formulation SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH True Formulation.com OR ELECTRONIC COMMUNICATIONS SENT FROM True Formulation ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. True Formulation WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY TRUE FORMULATION SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, True Formulation RODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY True Formulation SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

 

Disputes

Any dispute or claim relating in any way to your use of any True Formulation.com, or to any products or services sold or distributed by True Formulation.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to 2531 Trenton Ave., #104, Philadelphia, PA 19125, and we will forward it to a registered agent. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, True Formulation will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

 

Applicable Law

By using any True Formulation.com, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of Delaware, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and True Formulation.

 

Website Policies, Modifications and Severability

We reserve the right to make changes to our website, policies, Privacy Notice, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

How to Serve a Subpoena
If you have a subpoena to serve on True Formulation, please note that True Formulation does not accept service via phone, e-mail or fax and will not respond to the subpoena. All subpoenas must be properly served on True Formulation.com, preferably by mailing the subpoena to:

True Formulation.com

2531 Trenton Ave., #104

Philadelphia, PA 19125

USA

Please note that providing detailed and accurate information at the outset will facilitate efficient processing of your request. That information will include, for example, e-mail and/or credit card number used to make purchases, product names, prices and total amount.

 

Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please submit your complaint in writing. We respond quickly to the concerns of rights owners about any alleged infringement.

Please provide us with this information:

  • A physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the site;
  • Your address, telephone number, and e-mail address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

 

Please send your letter to True Formulation and we will forward it to our copyright agent and work with them:

True Formulation.com

2531 Trenton Ave., #104

Philadelphia, PA 19125

USA

e-mail: info@True Formulation.com